Our Work

SWIS works to ignite the potential, belonging, and success of newcomer families in the heart of our schools and communities.

Our Impact at a Glance

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Who We Serve

While our team is here to support all newcomer families, certain specialized programs may have specific eligibility criteria. Please check in with your School Settlement Worker before registering to find the right fit.

Permanent Residents

International Students

Refugee Claimants

Individuals with Work Permit

Convention Refugees

Canadian Citizens

Community Integration

Moving to a new country means finding a place where you truly belong. We are here to support your family’s unique journey and help you build a good life here.

We start by listening to what you need most — whether it is learning English, finding a doctor, or managing your budget. Instead of just giving you phone numbers, we personally connect you to helpful local services.

Daily Essentials

Housing, jobs, legal help, food banks, and local activities.

Making Friends

Welcoming groups, social clubs, and volunteer opportunities.

Youth Leadership

Programs that build confidence, skills, and voice.

Community Collaborations

We work with trusted partners to connect families with financial literacy, employment, health and wellness, housing navigation, and outdoor recreation opportunities.

School Integration

A happy, successful child starts with feeling welcome at school. We work right inside schools to help you and your family understand how education in Ontario works.

We are here to help with registering for school and taking your first tour, understanding graduation and post-secondary pathways, building confidence through summer programs and wellness activities, and communicating with teachers and school leaders so your voice is heard and respected.

Our SWIS and school board partnership connects families to trusted settlement guidance while building stronger relationships between home, school, and community.

Our School Board Partnership

Through a formal Memorandum of Understanding with the TDSB and TCDSB, SWIS workers provide settlement guidance, orientation and transition programs, system navigation, and culturally responsive communication.

A signed SWIS consent form is required before a worker can reach out. Ask your school staff or School Settlement Worker about a TDSB or TCDSB referral.

Programs & Services

Free programs designed to engage, educate, and empower newcomer youth and families.

The Children’s Summer Enrichment Program is a free five-week program in July for newcomer children ages 7–12 living in Scarborough. Participants enjoy engaging activities that build learning, confidence, and friendships through math, science, reading, sports, arts, leadership, wellness, and exciting field trips. To learn more or register, contact your school settlement worker or email us.

The Youth Summer Zone Program is a free one-week program in July for newcomer youth ages 13–18 living in Scarborough. Participants enjoy engaging activities that promote learning, personal growth, and well-being through sports, outdoor adventures, creative arts, leadership development, social skill-building, and mental health and wellness workshops. To learn more or register, contact your school settlement worker or email us.

Starting high school in a new country can be both exciting and challenging. The NOW Program is a free, week-long orientation held each August that helps newcomer students entering grades 9–12 feel confident, connected, and ready for success before the school year begins. Through interactive workshops and activities, students learn about school routines, the Ontario credit system, course selection, and the school and community resources available to support them. Guided by trained peer mentors who have experienced the same transition, participants build friendships, gain practical knowledge, and receive ongoing mentorship throughout the school year—making the journey into high school smoother and more successful.

Starting middle school in a new country can feel overwhelming—however, students don’t have to do it alone. This free one-day orientation, held just before the school year begins, helps newcomer students entering Grades 7 and 8 build confidence, make new friends, and feel prepared for their first day. Through interactive activities, leadership opportunities, and peer mentoring, participants learn about school routines, expectations, and strategies for success. Older student mentors share their own experiences, answer questions, and provide encouragement, helping newcomers feel welcomed and connected. The support doesn’t end after orientation—peer mentoring continues throughout the school year to help students thrive both inside and outside the classroom.

Make the most of your March Break with a week of adventure, learning, and new experiences! The March Break Program is a free opportunity for newcomer high school students in Scarborough to build confidence, develop leadership and communication skills, make new friends, and explore their community in a fun and supportive environment.

Participants enjoy a variety of interactive experiences, including outdoor adventures, university and community tours, arts and wellness workshops, volunteering opportunities, sports, digital media activities, and cultural experiences. Previous highlights include rock climbing, camping, museum visits, pottery painting, and campus tours at the University of Toronto Scarborough.

Designed for eligible TDSB and TCDSB newcomer high school students, the program helps youth discover Canadian culture, strengthen valuable life skills, expand their social networks, and create lasting memories. To learn more or register for the March Break Program, please contact your school settlement worker or email us.

We empower students and families to navigate the journey beyond high school with clarity and confidence. Our sessions illuminate the diverse higher education options available in Ontario, guiding youth as they explore university programs, college diplomas, or rewarding careers in the skilled trades. To ensure a smooth transition, we provide step-by-step guidance through the entire financial planning process, including navigating OSAP applications, securing bursaries, and unlocking scholarship opportunities. Our goal is to break down barriers so that every student can confidently reach their highest academic and career aspirations.

Wellness Services

If you or someone you care about is feeling overwhelmed by a crisis or heavy emotions, you do not have to carry it alone. Our team is here to help you navigate the way forward.

These free wellness services are funded by IRCC and are open to permanent residents, convention refugees, and Live-in Caregivers.

Emotional Well-Being

Nurturing the mental and emotional well-being of our families is at the core of a healthy new beginning. In partnership with CCS Mental Health & Well-being Toronto, we provide a safe, compassionate space for families navigating the unique stresses of moving to a new country. Through supportive counselling, case management, and psychoeducation, we walk alongside individuals and families facing anxiety, depression, parenting challenges, grief, or trauma.

Julia

Julia Jiang

Crisis Support Counsellor

Naroud

Naroud Zakarian

Mental Health Counsellor

Women’s Wellness Program

Our specialized Women’s Wellness Program focuses deeply on the health and empowerment of immigrant and refugee women, offering confidential one-on-one counseling and group sessions. Whether in-person or through flexible virtual support, we ensure that when emotions feel overwhelming, no one has to walk through a crisis alone.

Melody

Melody Momeni

Women’s Wellness Worker